What should I do if I receive an incomplete product?

If you have purchased a product that is damaged, does not match what you ordered, or you no longer need it, please return it to any Bariatric Arabia, and we will replace it for you or refund your money according to the exchange and return policy. Please be aware that the payment receipt is extremely important to complete any refund.

What is Bariatric Arabia return policy?

You can return what you have purchased under the following conditions: Purchase invoice is necessary for return services, within 7 days from the date of purchase. 

Items must be in their original condition unchanged (such as color change or damages).

 In the case of returning offer items: the entire range of offer must be returned in its value at the time of the offer. 

Cases where product returns are not accepted: 

Products supplied by health insurance. Maternity clothing for public health purposes.

Cases where product returns are not accepted:

 If the barcode is removed or cleared. Items that require special storage conditions such as refrigerator medicines.

How can I contact Bariatric Arabia customer service?

We always care about providing our customers with the best services and experience. If you have any issue, or you wish to file a formal complaint, you can: – Call our guest care center at +973 38199955 – Send your complaint by email: customercare@Bariatricarabia.com